At strydashop.com, we are committed to providing you with fast and secure shipping services. Please carefully read the following shipping terms to understand our order processing, shipping, and related policies.
Order Processing Time
All orders will be processed within 1-3 business days (excluding weekends and holidays).
Processing time includes order confirmation, payment verification, and packaging preparation.
During promotional periods or peak order times, order processing may be delayed, and we will notify you promptly via email.
Shipping Time within the United States
Standard Shipping: Approximately 3-10 business days, depending on the shipping address and carrier.
Expedited Shipping: Approximately 1-5 business days, available at checkout (additional charges apply).
Note: Holidays, inclement weather, or force majeure events may cause shipping delays.
Import and Export Regulations
Orders are subject to the import and export laws and regulations of the destination country, including customs duties, import taxes, and customs procedures.
Unless otherwise stated, all import and export responsibilities (such as customs duties and clearance fees) are the responsibility of the buyer.
Shipping Partners
To ensure fast and secure delivery, we partner with the following major shipping companies:
UPS – Standard and expedited shipping within the United States
FedEx – Express and overnight delivery services
USPS – Standard and economy mail services
DHL (for international orders, subject to availability)
A tracking number will be provided via email after each order is shipped, allowing you to track your package status at any time.
Lost or Damaged Packages
If your package is lost or damaged during transit, please contact customer service within 7 days of receiving the package, and we will assist you with the claim process.
Any shipping problems and costs resulting from incorrect or incomplete addresses are the responsibility of the buyer.
Shipping Changes and Special Requests
If you need to change your shipping address or have special delivery requests, please contact customer service as soon as possible after placing your order.
We will do our best to accommodate your requests, but we cannot guarantee that all modifications can be fulfilled.